Privacy Policy for Bella - Be A Star

Effective Date: Oct 2024 , 22

Introduction

Bella - Be A Star ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information when you use our mobile e-commerce application (the "App"), available on Android and iOS.

1. Information We Collect

1.1 Information You Provide:

When you create an account or make a purchase, we collect:

• Phone number: for account creation, login, and communication purposes.
• Profile information: such as your name, email address, shipping address, and preferences.
• Payment details: when making purchases (via third-party payment processors).

1.2 Automatically Collected Information:

When you use the App, we collect certain information automatically, including:

• Device Information: such as your device type, IP address, operating system.
• Usage Data: such as interactions with the app, items viewed, purchase history.
• Location Information: if you give permission to access your location for personalized recommendations.

1.3 Cookies and Tracking Technologies:

We use cookies, web beacons, and other tracking technologies to enhance your experience, remember your preferences, and analyze site usage.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Process and fulfill your orders.
• Provide personalized product recommendations.
• Communicate with you, including sending notifications, updates, and promotions (with your consent).
• Improve our App and services through usage analysis.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: who assist in processing payments, delivering orders, and providing customer support.
• Legal Requirements: when required by law or to protect our rights and safety.
• With Your Consent: for purposes other than those listed above, only with your explicit consent.

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.

5. Your Rights

You can access, update, or delete your personal information by contacting us. You may also opt-out of marketing communications at any time by following the unsubscribe instructions in our messages.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You can request deletion of your data by contacting us.

7. Data Deletion

If you wish to delete your account or request the deletion of your personal data, you can contact us at [Your Support Email]. We will process such requests within 30 days.

8. Children's Privacy

Our App is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the policy on our website and App. We encourage you to review this policy periodically.

10. Account Deletion Request

If you would like to delete your account with Bella Cosmetics Be a Star , please send a request to the following email address:

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: [email protected]